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Frequently Asked Questions
Find answers about sizing, latex care, orders, shipping and support.
Sizing & Fit
Take your body measurements with a soft measuring tape and compare them with our Size Guide. Keep the tape level and comfortably close to your body without pulling it tight. Do not rely only on your usual clothing size.
If your measurements fall into different sizes, contact us before ordering and include the product link and your measurements.
The right size depends on the garment's design, intended fit and latex thickness. Do not automatically choose a smaller size simply because latex stretches.
Before ordering, send us the product link and your measurements so we can help you choose the available size most likely to fit you well.
Latex clothing is designed to fit close to the body and follow its natural shape. It should feel secure and create a smooth silhouette without loose or baggy areas.
A close fit should not cause pain, numbness, restricted breathing or excessive tension around seams, fastenings and openings. The ideal fit may vary depending on the design and thickness of the latex.
Materials & Care
Elin Latex garments are handmade using high-quality natural latex produced in England. Many of our garments are made from approximately 0.4 mm latex, which offers a balance of flexibility, comfort and structure.
Thickness may vary depending on the design. More structured pieces may use thicker latex. Check the individual product description or contact us if the thickness is not specified.
Make sure both your skin and the garment are clean and dry. Remove sharp jewellery and take extra care with long nails. Wearing soft rubber gloves can help protect the material.
Apply talcum powder or a silicone-based dressing aid to the inside of the garment. Gently work the latex into position using the flat surface of your hands rather than pulling it with your fingertips. Avoid pulling directly on seams, straps, zippers or decorative details.
Avoid contact between latex and body oils, creams, perfumes, cosmetics, jewellery and piercings, as these may damage or stain the material.
Wash your garment by hand in lukewarm water, approximately 30-40°C, using a small amount of mild detergent. Gently move it through the water and rinse thoroughly with clean water.
Allow the garment to dry completely away from direct sunlight and heat. Remove excess water with a soft, lint-free towel. Once dry, apply a latex shiner to the outside if you would like a polished finish.
Before storage, apply talcum powder or a suitable dressing aid to the inside to prevent the material from sticking to itself. Store the garment separately in a protective bag, away from sunlight, heat and humidity. Use a non-metal hanger where appropriate.
Yes. Prolonged contact with metal can cause permanent stains or discolouration, particularly on light-coloured and semi-transparent latex. Avoid storing latex against metal hangers, buckles, chains or jewellery.
Direct sunlight and strong artificial light may also cause fading, uneven colouring or deterioration. Store latex garments in a cool, dark and dry place.
Orders
Many Elin Latex garments are handmade in our own workshop and may be produced after your order and payment have been received. Some items may already be in stock. Availability does not always mean immediate dispatch.
If you need to change or cancel an order, contact us as soon as possible at info@elinlatex.com and include your order number.
You can cancel your order before it is dispatched. We will confirm whether a requested change is possible, as production may begin shortly after the order is placed.
We accept the payment methods displayed at checkout, including major credit and debit cards, PayPal, Apple Pay and Google Pay. Available options may vary depending on your country, currency and device.
Payment must be successfully processed before an order can be dispatched. Payment information is processed securely through the payment providers available on our website.
Shipping
We ship worldwide. Standard delivery usually takes approximately 14-21 days after dispatch.
Delivery times are estimates and may vary depending on the destination, carrier, customs processing and other circumstances outside our control. Production time is not included in the delivery estimate.
Yes. Orders are shipped in secure, discreet packaging designed to protect the contents and preserve your privacy. The outside of the package does not display product-related branding.
Tracking information is provided after the order has been dispatched.
Returns & Support
Contact us through the Contact page or at info@elinlatex.com. Include your order number, a description of the issue and clear photographs where possible.
If an item arrives defective, does not match its description or an incorrect item was sent, we will discuss the issue with you and arrange a replacement at no additional cost. If a replacement is not possible, a full refund will be issued. When an incorrect item was sent due to our error, we will cover the return shipping cost.
Start by reviewing our Size Guide and taking the requested body measurements. If you are unsure which size to choose, contact us through the Contact page or at info@elinlatex.com.
Include the product link and your measurements so we can give you the most relevant guidance. This recommendation helps you choose from the available options and does not replace an in-person fitting.
